Senior Office Administrator Role

Vacancy: Senior Office Administrator Role

The Role

  • Dealing with residential tenant & property management
  • Full time role
  • Working times Mon, Tues, Thurs, Fri and Sat 10am to 6pm (Wednesday & Sunday days off)
  • Located on the High Street in Kings Heath in South Birmingham B14
  • Office based, so NO travelling to properties
  • Processing of tenant application forms
  • Preparation of tenancy documents and associated legal documentation
  • Dealing with compliance e.g. registration of deposits
  • Managing the office diary for property inspections, move ins/outs, repairs
  • Liaising with tenants and maintenance contractors for organising repairs
  • Reviewing inventories and inspections
  • Serving tenants legal notices
  • Liaising with tenants and arranging moving and moving out appointments
  • Monitor and arrange renewal of property certificates
  • General office duties including filing, document scanning and preparing letters/emails
  • This position involves various aspects of property management

About the business

A small forward-thinking, dynamic and expanding lettings agency specialising in shared accommodation for working people in and around Birmingham. A very different type of agency that cares a great deal about its tenants, landlords and working partners. It’s a business built on ethics and good values. Based in Kings Heath, Birmingham. In need of an intelligent and diligent person to join the team.


Your Profile

  • You have experience of at least 5 years in office administration
  • You are willing to learn residential lettings
  • You have exceptional attention to detail
  • Independent and resourceful with a ‘can do’ attitude
  • You are able to work under pressure, as it is essential for this demanding role
  • Excellent communication skills, written and verbal English
  • You are able to deal with multiple tasks and prioritise
  • You are highly organised and able to work to deadlines
  • Able to manage your own work load
  • You have excellent computer/Tech skills
  • Friendly telephone manner
  • You are a positive individual
  • You have great customer service skills
  • You have a willingness to go the extra mile


Email your CV with a covering letter explainING why you feel you are the right person for this role. Only applicants with RELEVANT EXPERIENCE will be considered.


Salary range £20,000 to £24,000 per annum depending on experience and qualifications

Please note due to the high number of applications we receive only those shortlisted for interview will be contacted. If you do not hear from us within 10 days of your applying, unfortunately your application has been unsuccessful on this occasion. Thank you for your time and interest.

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  • Answer these final set of questions with the first thing that comes to mind. No need to over think this bit.